WHAT IS THE FUTURE OF THE RETAIL INDUSTRY

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FutuRetail 2016 speakers

Sophie Albizua

Sophie Albizua

Co-founder, eNova Partnership

e-nova

Sophie is a digital transformation specialist, passionate about helping organisations and people she interacts with navigate the future of retail. She is co-founder of boutique digital transformation consultancy the eNova Partnership, trusted by many retailers for their digital expertise and pragmatic style. She develops and runs eNova’s Digital Bootcamps, digital training programmes aimed at bridging the digital skillset gap at all seniority levels. She holds an active role in the digital community as a regular media commentator and speaker. Sophie is also an investor and NED of yReceipts, a digital receipts and data software solution for retailers. She spent the first 10 years of her career focusing on the retail sector in her roles with blue chip banking and private equity institutions: Goldman Sachs, Change Capital Partners, and HgCapital.


Stuart Anderson

Stuart Anderson

Head of Commercial Asset Manager, Transport for London

TFL

 


Charles Butler

Charles Butler

CEO, Market Tech

Market Tech

Charles was appointed as Group CEO in September 2014 to drive the overall Group strategy and implement the online-offline concept for the Group. Charles has extensive experience in leading public online businesses including serving as CEO for Netplay TV Plc from 2010 to 2014. Charles currently serves as Non-Executive Chairman for Netplay TV Plc. Charles has extensive experience in building out e-commerce operations and has a successful track record in restructuring, fund raising and EBITDA turnaround for online e-commerce businesses. Prior to Netplay TV Plc, Charles was CEO of Bowan International and, earlier, Finance Director. Bowan International was an online sportsbetting, casino and poker operator, which was sold to the Bet365 Group in 2006.


Richard Cope

Richard Cope

Senior Trends Consultant
Mintel

Mintel

With over a decade of experience in market research, Richard works as a trends analyst, consultant, presenter and facilitator on bespoke client projects. He helps Mintel clients understand how global consumer trends impact their business, running regular ideation sessions which have resulted in successful strategy shifts for some of the world’s leading brands.

As a globally recognised leading trends commentator, he is regularly called on by media worldwide to provide insight and analysis into consumer trends. Recent highlights include commentating on modern relationship trends for The Guardian, discussing the effect ‘Brand Brazil’ has had on the UK economy with BBC Radio 2 and how the 2014 World Cup impacted UK consumer behaviour with leading national and international media around the world.

Richard is also a key speaker at Mintel’s ‘Big Conversation’ client events across Europe, presenting on everything from technology and beauty, to the future of retail and modern relationships and has delivered bespoke presentations for the Association of Publishing Agencies, Brand Republic, the Co-Op Travel Group and at conferences as far afield as Philadelphia, Aruba and Whistler.

Richard’s recent projects have looked at 3D Printing, Wearable Technology and key trends for 2015.

rcope@mintel.com

@Richard_Mintel


Richard Dobbs

Richard Dobbs

Director, McKinsey Global Institute

McKinsey Global Institute

Richard Dobbs is a Director of the McKinsey Global Institute, McKinsey & Company’s economics and business research arm, and a Director (Senior Partner) of McKinsey, based in London.

Richard has served clients around the world in a variety of sectors, ranging from high tech and financial services to petroleum, utilities, and the public sector. Clients include one of the largest Asian conglomerates, a European mail system, a global oil major, two governments and the top ranked airport.

From 2004 to 2009, Richard co-led McKinsey’s Corporate Finance Practice, where he was also responsible for research and development. From 2009, Richard has co-led the McKinsey Global Institute (MGI), first from South Korea and then from London.

Richard is a co-author of Value, the Four Cornerstones of Corporate Finance, which was published in November 2010 and No Ordinary Disruption: The Four Forces Breaking All the Trends, which was published in May 2015. He has led MGI research on urbanization, growth, global capital markets, natural resources, obesity and the global labour market. His work has appeared in several books, including Valuation: Measuring and Managing the Value of Companies, and Korea 2020 – Global Perspectives for the next decade; in other business and academic journals such as the McKinsey Quarterly, Monthly Chosun, DongA Business Review, McKinsey on Finance, and Corporate Finance; and on the op-ed pages of the Financial Times, Chosun Ilbo, Wall Street Journal and other publications.

Richard is an associate fellow of the Saïd Business School at Oxford University, where he has taught the valuation elective, an adjunct lecturer at Tsinghua University, and on the advisory board of KAIST Business School. Before joining McKinsey in 1988, Richard received a B.A. in engineering, economics, and management at Oxford University, where he obtained a first-class degree and won the Metal Box and Lubbock Prizes. He was sponsored by Shell UK during his studies and worked for Shell’s North Sea exploration and production business. He also holds an M.B.A. from Stanford Business School, where he was a Fulbright Scholar. He graduated from this course as an Arjay Miller Scholar and won the Robichek Award for Finance.


Neil Dulake

Neil DuLake

Industry Head - Retail, Google

Google

Neil is an Industry Head for Google’s retail sector and works with many of the UK’s leading multichannel retailers. With over 13 years digital marketing experience Neil is responsible for driving brand and performance marketing solutions across the retail sector. He is passionate about bringing innovation and fresh thinking to the UK retail industry and when he’s not at his desk or online shopping, Neil can be found sitting on one of his bicycles.


Tom Horne

Tom Horne

L'Estrange

Top Brewer

Tom co-founded the menswear brand L’Estrange London in 2013. He has have collaborated with Capital & Counties, Shaftesbury and Soho Estates to open 3 temporary retail spaces for L’Estrange in prime London locations. Alongside L’Estrange, he has worked in retail and development at Cushman & Wakefield, advising major landlords including Standard Life and British Land on their retail schemes, and qualifying as a chartered surveyor.

L'Estrange has been featured in a number of publications including The Telegraph and The Times, who described them as “the new smart casual”. In their first year, Bloomberg explored the brand for their business channel: www.bloomberg.com.

In 2016, L'Estrange are expanding from a single product to a full collection, launching at select retailers including Saks 5th Avenue, Isetan, colette, and Shop at Bluebird, alongside a new web platform and brick-and-mortar store.


Roger Madelin

Roger Madelin

Head of Canada Water, British Land

British Land

Roger Madelin synopsis: Regenaration: Roger joined Argent in 1987. He became a Director in 1989 and, for the ten years that followed, was responsible for delivering all of Argent’s developments, including Green Park and Thames Valley Park in Reading, Brindleyplace in Birmingham, Piccadilly in Manchester and office buildings in the City of London. He became CEO in 1997 after an innovative acquisition by British Telecom Pension Scheme and, due to the dramatic expansion of Argent’s business, his long-term colleague David Partridge joined him as Joint CEO in 2006. At the end of 2012 Argent restructured as a Limited Liability Partnership and Roger stepped back from new Argent business and concentrated on specific delivery aspects of King’s Cross including the design and delivery of 3 major buildings for the Aga Khan Development Network. In January 2016, after 29 years, Roger formally leaves Argent and joins British Land as Head of Canada Water, a 46 acre development opportunity in Central London. He will maintain a consultancy role at King’s Cross with Argent in connection with the Aga Khan buildings. Roger is an Honorary Fellow of RIBA, an Honorary Fellow of the College of Estate Management and was awarded a CBE for ‘services to sustainable development’ in the 2007 Honours List.


Catherine McCabe

Catherine McCabe

Director & Leader of McKinsey’s EMEA Digital Consumer & Retail, McKinsey Global Institute

Jaeger

 


Martijn Bertisen

Jeremy Morris

Industry Head, Retail and Technology, Google

Google

Jeremy leads relationships with Google's advertising partners across the Retail and Technology sectors, this includes Omnichannel retailers such as Grocers and Department Stores as well as Consumer Electronics brands. His team helps create and execute digital marketing strategies across Google's online platforms, including search, video, mobile and display. Prior to Google he spent lots of years spent working in Marketing and Sales roles in the Telecoms sector. His first job was in a mobile start up in Panama and after spending several years in Madrid he joined Orange and then Sky in marketing and sales roles in the UK prior to joining Google 4 years ago.


Daniel Patton

Daniel Patton

Chief Commercial Officer, Indoor Atlas

Indoor Atlas

Daniel Patton is the Chief Commercial Officer at IndoorAtlas and has more than 20 years of commercial leadership experience in the technology space. Most recently, he served as Executive Vice President of Global Sales at Rally Software, a leading provider of software & services that drives agility. Prior to Rally, Patton served as the Vice President and General Manager of Cloud Services at Savvis, where he held P&L responsibility for the cloud business unit. Prior to Savvis, Patton implemented a global sales model, developed go-to-market strategies for cloud computing and built the Americas and Japan sales teams for Amazon Web Services (AWS). Other roles in Patton’s career include global sales leadership at IBM, business development at Network Commerce, and various engineering positions at Boeing. Patton holds a Master of Science in engineering from the University of Washington, and a bachelor of science in engineering from Walla Walla College.


Trevor Pereira

Trevor Pereira

Commercial and Digital Director, Intu,

intu

 


Nerina Ramlakhan

Nerina Ramlakhan

Dr Nerina

Nerina Ramlakhan PhD is a physiologist who has specialised in maximising individual and organisational performance for over two decades. After completing her post-doctoral training and research into the effects of lifestyle interventions on the alleviation of mental disorders, she spent five years in corporate health screening before studying organisational psychiatry and psychology at Guys Hospital and beginning organisational consultancy, workshop facilitation and coaching.

www.drnerina.com


Michael Ross

Michael Ross

Co-founder & Chief Scientist, Dynamic Action

Dynamic Action

Michael has spent the last 20 years in the ecommerce world. He joined McKinsey in 1994 and spent 5 years consulting in the early days of the internet. From 1999 to 2006, he was co-founder and CEO of figleaves.com [which was sold to N.Brown in 2010]. Since 2007, he has been the Co-founder and Chief Scientist of DynamicAction (and former parent company eCommera) which delivers technology and decision analytics solutions for multichannel retailers including Neiman Marcus, ASDA, Brooks Brothers, Jaeger and many others. He is also a non-executive director of Abcam plc and Wex photographic.


Tom Sheppard

Tom Sheppard

CEO Presence Orb

presence orb

 


Richard Dobbs

Kate Smaje

Director & Leader of McKinsey’s EMEA Digital Consumer & Retail, McKinsey Global Institute

McKinsey Global Institute

Kate leads our Consumer Digital work in Europe, the Middle East, and Africa. In this capacity, she helps leading retailers and consumer-facing companies capture opportunities afforded by new platforms, rethink their consumer-engagement models, and improve their marketing and sales performance. A particular focus of Kate’s work is on helping consumer-facing companies launch digital transformations—a critical imperative as industry dynamics evolve. She has led initiatives to help clients develop new multi channel operating models, capture new growth opportunities, and adapt their organizations, including helping them to develop the cultural and technical capabilities necessary to thrive in the digital world.


Justin Taylor

Justin Taylor

Head of Retail, Cushman & Wakefield

Cushman and Wakefield

Justin is Head of EMEA Retail at property firm Cushman & Wakefield, leading an award-winning team of 300 people spanning over 15 countries. He provides ongoing consultancy and agency support to retailers and landlords alike, across many of the most exciting projects in Europe.

His council reaches even further in the industry, as an active member on the Revo Advisory Board, ICSC European Advisory Board, ICSC Leasing Group and the MAPIC Jury.

Justin’s driving force at all times is “the future of retail” and how this affects the Retail Property industry, using his expertise to help build future-proof developments and encouraging clients to stretch, grow and evolve in line with the social, economic and technological changes we are currently witnessing.


Adizah Tejani

Adizah Tejani

Head of Ecosystem Development - Level39

Level 39

 


James Walsh

James Walsh

Partner, KWM

KWM

James has been ranked in the Chambers and Legal 500 directories, which have described him as “a top quality lawyer with a sharp commercial mind”, “an impressive lawyer with deep knowledge of the industry and related issues”, “approachable and proactive” and “very client focussed”.

James has a particular interest in the interface between the law and technology and the challenges that businesses face when launching new technologies and business models. His work in the retail sector includes:

  • advising on digital sales channels and new trading platforms
  • advising on the use of communications technologies and data in bricks and mortar retail businesses
  • advising on cyber-security, including network security, data protection and PCI DSS compliance
  • advising on e-commerce terms and conditions

James’ experience includes advising:

  • an energy retail business on PCI DSS compliance and data protection issues associated with various different sales channels
  • a shopping centre operator on the roll out of wifi services and the use of data analytics
  • a foreign exchange business on a new trading platform and associated terms and conditions for retail clients

James is a member of the firm’s TMT and cyber-security group and recently co-authored an article about the importance of cyber due diligence in M&A transactions, published in Telecom Finance magazine.


 

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