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WORKTECH12 Melbourne

Conference Programme

Wednesday 16th May 2012, 9am – 5.30pm

8.30am Registration opens & refreshments

9.00am Chairperson’s opening remarks

Cindy Froggatt, author "Work Naked: Eight Essential Principles for Peak Performance in the Virtual Workplace"

Cindy Froggatt is an advocate for workstyles, workplaces, and technologies that make it easier for team members to do their best work, spend their company’s money wisely, and use natural resources responsibly. She is an experienced workplace strategist and change management expert.

9.10am Warm up

9.15am Alone Together: Why we expect more from technology and less from each other

Sherry Turkle, Professor of the Social Studies of Science and Technology, MIT

Technology proposes itself an architect of our intimacies. These days, technology offers us substitutes for direct face-to-face connection with people in a world of machine-mediated relationships on networked devices. As we instant message, e-mail, text, and Twitter, technology redraws the boundaries between intimacy and solitude.

9.40am Life in the Kink:Why is the Future so Hard

Nigel Cameron, President of the Center for Policy on Emerging Technologies

Our engagement withchange is complicated by several problems, from the fact that muchseems not to change at all to the way in which thinking about the future is seen by some as a discredited effort - at the very time it is most needed. A core problem lies in our tendency to see the future in terms of the present even as we look back on the plainly exponential changes that have shaped that present. We insist on kinking the curve.

10.05am Can workplace keep pace with the changes in work?

Mark Marquis, Executive Vice President, Business Development, Johnson Controls

Many drivers, disrupters and trends are influencing society – while these changes affect how we work, how does it change the workplace? To meet employee expectations on how one wants to work, businesses are experiencing higher demands to provide an agile working infrastructure. As an employer, how do we ensure employee needs are met on how they work as well as where they work?

10.25am Coffee Break

10.55am Science Fiction and the Future of Work

Brian David Johnson, Chief Futurist, Intel

The future is not set; it is not a fixed destination in time.

The future is manufactured every day by the actions of people all over the world. As a futurist, Brian David Johnson believes it is incredibly important that we all become active participants in the future. We must ask ourselves what kind of world we want to live and work in. Where do we want to go? What should we avoid? What scares us?

11.15am Into the Clouds – the new ‘thin’ workplace

Philip Ross, Futurologist & CEO, Cordless Group & UNWORK

Philip will look at new, emerging technology that is slimming down our workplaces; reducing costs by up to 30% while at the same time providing new types of space that are more aligned to future work styles. He will also show some examples of thin workplaces from around the globe, focusing on innovation in the USA and Europe.

11.30am Emerging Technologies + Workplace Innovation

Peter Miscovich, Managing Director Corporate Solutions, Jones Lang LaSalle

The corporate workplace will undergo significant continuous and disruptive transformation as the result of revolutionary emerging and converging technologies. We will explore how both the organization and the individual may benefit from new innovation opportunities created by discontinuous and disruptive transformational change.

11.45pm Envisioning New Relationships between Technology and Place

Ryan Anderson, Director of Future Technology, Herman Miller

There has always been a relationship between the physical work environment and the technological tools of the era. What’s new is the exponential rate of technological change and the challenge this presents for the workplace to remain relevant and productive for people. Ryan will speak on this challenge, the relationship between technology and place, and how together they can provide a better technological experience for people at work.

12.00pm Panel Q&A

Brian David Johnson, Intel
Philip Ross, Cordless Group & UNWORK
Peter Miscovich, Jones Lang LaSalle
Ryan Anderson, Herman Miller

12.25pm Lunch break

1.30pm Unleashing Discretionary Effort

Patricia Wadors, Senior Vice President, Human Resources, Plantronics

Today’s office workers are often trapped in a sterile environment of offices/ cubes and conference rooms. While appropriate for some activities, this isolates employees and focuses them inward. Offices need an environment that fits with today’s mobile workers and is appropriate for the different types of activities that happen throughout the day. This presentation will look at how workplace resources can lead to an increase in the overall discretionary effort by employees and improve productivity and collaboration.

1.50pm The Economic Impact of Shifting to a Variable Asset Model

John T. Anderson, President and Chief Executive Officer, PeopleCube

In today’s economic climate facilities and real estate professionals are being forced to do more with less, leading companies to move away from the asset ownership mentality. Join John Anderson as he evaluates this “sea of change” and how the shift towards variable workspace, increased videoconferencing use, and other workplace strategies have resulted in significant opportunities to maximize efficiency, reduce property, energy, and other related costs, increase employee retention, and attract the new generation of worker.

2.10pm The Kinetic Organisation

Robert Gaudreau, Global Executive VP Sales, Regus

AWA and Regus have collaborated for an in-depth thought leadership study entitled ‘The Kinetic Organisation,’ which addresses the need to update and enhance Traditional Organisations and their work ethos and productivity. By increasing mobility, flexibility and adaptability, both large and small businesses overcome their ‘inertia’ - vital for benefiting an organisation and their profits. ‘The Kinetic Organisation’ is supported with surveys and figures, as well as input from leading academics from the Universities of Cambridge and Bath.

2.30pm (R)evolution: Using Science and Imagination to Improve Performance

Franklin Becker, Professor, Cornell University

Prof. Becker will talk about different forms of evidence based design, including both academic-based and practice-based research intended to improve performance and quality of care in the context of improving performance in the context of healthcare. He will argue that different forms of evidence are needed and appropriate depending on whether the goal is to justify innovative designs to sceptics, make incremental changes to improve performance in the short and long run, or stimulate transformative change.

2.55pm Coffee Break

3.25pm Panel Debate: The Future of Work and the Workplace
What will be the next step in work and workplace innovation?

John Czarnecki, Editor in Chief, Contract Magazine
Phil Kirschner, Americas Lead of Smart Working, Credit Suisse
Mark Wanic, Americas Head of Occupier Services, Cushman & Wakefield
Erik Veldhoen, CEO, Erik Veldhoen For Change

4.00pm Stretching Boundaries

Ellen Sander, Director, Sander Architecten

Sander Architecten won Workspace category at the Interior Design Award of World Architectural News 2012 for the design of the Rabobank Nederland office. The 56.000 m2 office space is a singular example of the role that design can play in the cultural changes that an organisation wishes to enact. The interior design encourages creativity and stimulates cooperation. Ellen Sander designed an innovative work environment that offers not only spaces for meeting and interacting with one another but also tranquillity and intimacy.

4.20pm What does workplace revolution look like at GSK?

Christian Bigsby, SVP, Worldwide Real Estate & Facilities, GlaxoSmithKline
Michael Chappell, Director, DEGW

In 2010, GSK’s Executive leadership endorsed new Global Workplace Guidelines that apply to the entire organization. The principles include communities of spaces for teams that support both collaborative and concentrative work. It is entirely free address, there are no assigned workspaces, including no offices. The goal is for the workplace to be a catalyst in enabling GSK's strategic priorities of growing a diversified business, delivering more products of value, simplifying the operating model, creating a culture of individual empowerment, and building trust.

4.40pm Meeting the needs of diverse work styles (Google NYC case study)

Adam Lutz, Project Executive NYC, Google

Adam’s presentation will illustrate how Google NYC has met the individual’s needs for different working environments by designing for flexibility, designing for team and individual work, while remembering that ideas aren’t always generated in offices.

5.00pm New New York Workplace - 10 key indicators

Christopher Blackadder, Director of Interiors, North America, Woods Bagot
Melissa Marsh, Director of Consulting, North America, Woods Bagot

Global design and consulting firm Woods Bagot is developing a number of new workplace models in New York and are using our local research and global experience to develop a new wave of workplaces for the information age. The New York workplace is unique in the world, and similarly the future will be different. Melissa and Christopher will present key indicators for workplace strategies, architecture and interiors for the future using local and global case studies including Brookfield, Eversheds, Macquarie and Westfield.

5.20pm Chairpersons closing remarks

5.30pm Conference closes


There are a variety of different sponsorship and participation packages available to meet your communication objectives. Please contact Isabel Dewhurst-Marks for more information by emailing or calling
00 11 44 20 8977 8920

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